Privacy Policy

Introduction

77abk is committed to protecting the privacy and personal information of all users who access our online casino and sports betting platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the choices you have regarding your information. By registering an account or using any service on 77abk, you acknowledge that you have read, understood, and agree to the practices described in this document.

This policy applies to all players across Bangladesh, whether you are accessing our platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or any other region. We are dedicated to responsible data handling and maintaining the trust of the Bangladeshi community that chooses 77abk for their entertainment needs.

Information We Collect

We collect information in two main ways: information you provide directly to us during registration and account activity, and information collected automatically as you use our platform. Both categories are handled with care and used only for legitimate purposes as described in this policy.

Information You Provide

When you create an account, make a deposit, request a withdrawal, or contact our support team, we may collect the following personal details:

• Full name, date of birth, and nationality
• Email address and phone number
• Residential address (district, city, postal code within Bangladesh)
• Payment method details, including bKash and Nagad mobile wallet numbers, Rocket account information, and bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, or other local institutions

Information Collected Automatically

When you browse or use our platform, we automatically collect certain technical and behavioral data, including:

• IP address, device type, operating system, and browser version
• Pages visited, time spent, click patterns, and session duration
• Game history, wagering activity, and transaction logs for responsible gaming compliance

How We Use Your Information

The personal information we collect is used strictly for the purposes listed below. We do not use your data for any purpose that is incompatible with these stated goals, and we do not sell or trade your personal information to any external parties for commercial gain.

• Creating and managing your 77abk account, including identity verification and age verification (21+ only)
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank transfers
• Delivering personalized promotions, bonus offers, and game recommendations relevant to your interests
• Providing customer support and resolving disputes, complaints, or technical issues
• Conducting fraud detection, anti-money laundering checks, and responsible gaming monitoring
• Improving our platform's performance, user experience, and content through aggregated analytics

Legal Basis for Processing

77abk processes personal data only where a valid legal basis exists. The applicable grounds include:

• Contract performance — processing necessary to provide you with the services you have requested
• Legal obligation — processing required to comply with applicable laws and regulations
• Legitimate interests — such as fraud prevention, platform security, and service improvement
• Consent — where you have explicitly agreed to receive promotional communications or optional data processing

Sharing Your Information

77abk does not sell, rent, or trade your personal data with third parties for their own commercial purposes. We may, however, share your information with a limited set of trusted partners under strict confidentiality obligations, and only to the extent necessary for the purposes described below.

Service Providers

We work with carefully selected third-party vendors — including payment processors (bKash, Nagad, Rocket), game technology providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt), and IT infrastructure partners — who may process your data solely on our behalf and under our instructions. They are contractually prohibited from using your data for any other purpose.

Legal and Regulatory Disclosure

We may be required to disclose personal data to government authorities, law enforcement agencies, or regulatory bodies in response to a lawful request, court order, or to comply with anti-money laundering and know-your-customer obligations. In such cases, we will disclose only the minimum information required.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred to the successor entity as part of that transaction. We will notify you via email and prominent on-site notice if your data becomes subject to a materially different privacy policy as a result.

Cookies and Tracking Technologies

77abk uses cookies and similar tracking technologies to operate our platform, remember your preferences, and analyze usage patterns. Cookies are small text files placed on your device that enable certain site functions and help us deliver a consistent, secure experience.

We use the following types of cookies:

• Essential cookies — required for core functions such as login sessions, security tokens, and payment flow integrity
• Functional cookies — used to remember your language preference, device settings, and in-game preferences so you do not need to reconfigure each visit
• Analytics cookies — aggregate, anonymized data on how users interact with our platform, used to identify bugs and optimize the user journey

Data Retention

We retain your personal data for as long as your account remains active, or as long as required to fulfill the purposes outlined in this policy. In many cases, financial and transactional records must be retained for a minimum period to comply with applicable regulations and internal audit requirements.

When data is no longer needed and there is no outstanding legal obligation to retain it, we securely delete or anonymize it. You may request deletion of your account and associated data at any time by contacting our support team, subject to any mandatory retention period that may apply.

Your Rights

As a user of 77abk, you have meaningful rights over your personal data. You may exercise any of the following rights by contacting our support team at [email protected]:

• Right of access — request a copy of the personal data we hold about you
• Right of rectification — ask us to correct inaccurate or incomplete personal data
• Right of erasure — request deletion of your personal data, subject to any legal retention obligations
• Right to restrict processing — ask us to pause processing of your data in certain circumstances
• Right to data portability — receive your data in a structured, machine-readable format
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting prior lawful processing

We will respond to all verified requests within a reasonable timeframe. We may ask you to verify your identity before processing your request to protect against unauthorized access.

Security Measures

77abk employs a layered approach to data security. All data transmitted between your device and our servers is protected using SSL (Secure Socket Layer) encryption with industry-standard cipher suites. Our servers operate within a secure, access-controlled infrastructure, and access to personal data is strictly limited to authorized personnel on a need-to-know basis.

While we implement robust technical and organizational safeguards, no system can be guaranteed to be 100% secure. We encourage all users to protect their own accounts by choosing strong, unique passwords, enabling any available two-factor verification options, and logging out after each session, particularly when accessing 77abk from shared or public devices.

Third-Party Links

Our platform may occasionally reference third-party services or payment providers. This Privacy Policy applies only to information collected and processed by 77abk directly. We are not responsible for the privacy practices of any third-party services, and we encourage you to review their respective privacy policies before submitting personal information to them.

Children's Privacy

77abk is strictly an adults-only platform. Our services are intended exclusively for individuals aged 21 years or older. We do not knowingly collect personal information from anyone under the age of 21. Age verification is a mandatory step during the account registration process, and we use reasonable measures to confirm that users meet this minimum age requirement.

If we become aware that personal data has been collected from a user under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that information from our systems. If you believe a minor has registered on our platform, please contact us immediately at [email protected].

Payment Data and Financial Security

Financial transactions on 77abk are handled with the highest level of care. When you deposit or withdraw funds using bKash, Nagad, Rocket, Upay, or bank transfer, the financial details involved are processed through secure, encrypted channels. We store only the minimum necessary payment reference data required to process transactions and meet our record-keeping obligations.

Full payment card numbers and full mobile banking PINs are never stored on our platform. If you notice any unauthorized transaction or suspicious activity on your 77abk account, please contact our support team immediately so we can investigate and take protective action on your behalf.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify registered users via email and display a prominent notice on the 77abk platform at least 14 days before the changes take effect.

Your continued use of 77abk after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77abk handles your personal data, our dedicated support team is here to help.

We aim to respond to all privacy-related enquiries within 3 business days. Complex requests, such as data access or erasure, may take up to 30 days to fulfill. All correspondence is treated in strict confidence.

Email: [email protected]